Right of Withdrawal
As a consumer, you have the right to withdraw from the contract. The requirements and legal consequences of the right of withdrawal are set out in the following withdrawal instructions.
Withdrawal Instructions:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. If you ordered several goods as part of a single order and these are delivered separately, the withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us
Held Fashion Retail GmbH
Hans-Hofmann-Str. 11
95213 Münchberg
Tel: +49 (0) 9251 447 245
Email: shop@tuzzi.de
by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use our online withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract to
Held Fashion Retail GmbH
Hans-Hofmann-Str. 11
95213 Münchberg
The deadline is met if you send back the goods before the fourteen-day period has expired.
We shall bear the cost of returning the goods.
You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of withdrawal instructions